Your clinic already sends visit summaries. When a client's pet is registered with Voocie, they have a private Voocie address — a unique email that routes directly into their pet's health record. CC it when you send your visit summary, and the record captures the content automatically. The owner sees it without any action on your part beyond that single CC.
The guides below walk through every scenario your team might encounter — from the first time a client mentions Voocie, to starting a record on behalf of a new client and handing it over.
- Voocie is always free for vet clinics — no subscription, no per-record fee, no integration project.
- The workflow: finish your visit, write your summary, CC the pet's private Voocie address. The owner's record updates automatically.
- Your clinic never needs to change its software, learn a portal, or sign a contract. If you can send email, you can use Voocie.
What does "CC the Voocie address" actually mean for my team?
A pet's private Voocie address is a unique email address, generated when the owner creates the pet's Voocie record. It looks like a normal email address — unique to that specific pet. When your team sends a visit summary, discharge instructions, lab results, or any clinical document to the owner, they CC that address in the same message. Voocie receives the copy, reads the content, and files it into the pet's health story.
There's nothing else to do. No portal login. No upload step. No form to fill. The owner's record is updated the moment your email arrives.
Guides for clinic teams
How to CC the pet's Voocie address
Step-by-step for front desk and clinical staff. Add the address once per patient. Every future email automatically updates the owner's record.
Start a record for a client and hand it over
Don't have a Voocie address for a patient yet? You can start the record yourself and give the owner a claim link at checkout. Their first visit is already in it.
Share records without a portal
Why email beats portals: no login to remember, records follow the pet across every vet, and the owner has access for life — not just while they're your client.
Why Voocie is free for clinics
Voocie charges the pet owner, not the clinic. No sales calls. No contracts. No integration project. Your clinic's cost to participate: zero.
How does Voocie work for the pet owner?
Pet owners create a Voocie account and add their pet. Each pet gets a private Voocie address — a unique email that acts as the pet's health inbox. The owner gives that address to their vet clinic (or asks the clinic to add it to the patient file). From then on, every visit summary, lab result, or clinical note that arrives at that address is filed automatically into the pet's lifelong health record.
The owner can share their pet's record with any vet — including specialists and emergency clinics — using a secure sharing link. They can also export records for insurance claims, prepare visit summaries before appointments, and let the AI explain lab results in plain language. Voocie costs $99/year, or about $10/month. Free trial available at voocie.com/start.
What does my clinic actually have to do?
Once you have a client's pet's Voocie address (they'll give it to you, or you can ask them for it the same way you collect their email), the only change to your workflow is: add it to the patient file and CC it on future visit summaries. That's it. No new software. No training session. No contract with Voocie. The clinic participates by doing what it already does — sending clinical communication by email.
For clinics that want to go further, you can also start a Voocie record for a new client's pet and hand it over at checkout. Their record arrives home already containing their first visit. It's a five-minute addition to the checkout conversation that clients remember for the life of their pet.
Blog posts for clinic teams
- How vet clinics use the Voocie email mechanic
- How your vet can email records directly to your pet's health profile
- How to prepare your pet health history for a new vet
Frequently asked questions
Does the clinic have to sign up for Voocie?
No. Voocie does not require clinic registration, contracts, or credentials. The only thing a clinic needs is the client's pet's private Voocie address, which the owner provides. CC it on your visit email and the record updates automatically.
What if our practice management software sends visit summaries automatically?
As long as the software can CC or BCC an email address on outgoing visit communications, the integration works. Many clinics simply add the pet's Voocie address to the client's contact record as a secondary email. Your PM software handles the rest.
What does Voocie do with the clinical content we send?
Voocie reads the incoming email and files the content into the pet's health record, which the owner can access, search, and share. Your clinical notes remain the property of your clinic. Voocie's role is to route a copy to the owner's record — the same way a paper discharge summary goes home with the client.
Can a clinic start a Voocie record for a client who doesn't have one yet?
Yes. Any clinic can start a record during a visit and hand it over via a claim link. The owner receives an email with a link to claim their pet's record. Their first visit is already populated.
Is Voocie HIPAA-relevant for veterinary records?
Veterinary records are not covered by HIPAA (which applies to human health information). Voocie handles veterinary clinical records under its standard privacy policy. We recommend confirming with your own counsel if you have specific concerns about your clinic's data practices.